This Privacy Policy explains how the website operator, Mallorca-Travel & Event-Services S.L., collects, uses and protects your personal data when you visit this website.
The data controller is Mallorca-Travel & Event-Services S.L. (referred to in this Privacy Policy as “we”, “us” or “our”).
All personal data collected and processed during your visit to our website is handled in accordance with applicable data protection legislation.
We take the protection of your personal data very seriously and treat all information confidentially and in compliance with the applicable legal requirements.
As new technologies and the continuous development of this website may result in changes to this Privacy Policy, we recommend that you review this page regularly.
Definitions of the terms used in this Privacy Policy (such as “personal data” or “processing”) can be found in Article 4 of the General Data Protection Regulation (GDPR).
The website operator or hosting provider collects data about access to this website on the basis of our legitimate interest (Article 6(1)(f) GDPR) and stores this information in so-called server log files.
The following information is recorded:
– Visited website
– Date and time of access
– Amount of data transferred (in bytes)
– Referring website or source from which you accessed our site
– Browser used
– Operating system used
– IP address used
Server log files are stored for a maximum of 7 days and are then automatically deleted.
The data is stored for security reasons, for example to investigate cases of misuse. If data must be retained for evidential purposes, it will be excluded from deletion until the matter has been fully resolved.
This website uses cookies for anonymous statistical analysis and audience measurement. These cookies are transmitted either by our server or by third-party servers to your browser.
Cookies are small text files that are stored on your device. Your browser accesses these files to improve the usability and security of this website.
If you do not wish cookies to be stored on your device for statistical purposes, you can opt out using the following services:
Network Advertising Initiative (NAI):
http://optout.networkadvertising.org/?c=1#!/
Digital Advertising Alliance (USA):
http://optout.aboutads.info/?c=2#!/
European Interactive Digital Advertising Alliance (EDAA):
http://optout.networkadvertising.org/?c=1#!/
Most web browsers also allow you to disable or manage cookies through their settings.
Please note that disabling cookies may limit the functionality of this website and some features may not work as intended.
The website of Mallorca-Travel & Event-Services S.L. contains information required by law that enables visitors to contact our company quickly by electronic means, including our general e-mail address.
If you contact us by e-mail or via the contact form, the personal data you provide will be stored automatically. Personal data voluntarily submitted by you (such as your first name, last name, e-mail address, telephone number and your message) will be used solely for the purpose of processing your enquiry and contacting you.
Your personal data will not be disclosed to third parties.
This data is processed on the basis of your consent in accordance with Article 6(1)(a) GDPR.
As an additional means of communication, we use live chat software on our website. The software uses cookies to enable personal conversations via live chat. Users remain anonymous while browsing the website. The data collected is not used to personally identify visitors and is not combined with any personal information unless you voluntarily provide it.
Personal data such as your name, e-mail address or other information will only be collected if you enter it yourself during a live chat session.
Where the information collected can be linked to an identifiable individual, it is processed in accordance with Article 6(1)(f) GDPR on the basis of our legitimate interest in providing effective customer support and analysing user behaviour for statistical and optimisation purposes.
The website operator collects, processes and discloses your personal data only where permitted by law or where you have given your consent.
Personal data includes any information that can be used to identify you personally, such as your name, e-mail address or telephone number.
You can generally visit this website without providing any personal information. However, in order to improve our services, we store anonymous access data, such as the files requested or the name of your Internet service provider. This data is anonymised and cannot be used to identify you personally.
To enable us to provide the travel and event services you have booked, it may be necessary to share your personal data with hotels and, where required for the performance of the contract, with other service providers. Personal data is generally transmitted in encrypted form.
We collect personal data in the following situations:
– When booking travel arrangements or other tourism-related services we offer.
– When using the contact form on our website.
– When using the live chat on our website.
**Handling of Contact Information**
If you contact us using one of the communication methods provided on our website, the information you submit will be stored so that we can process and respond to your enquiry.
Your personal data will not be disclosed to third parties without your consent, unless disclosure is required by law or is necessary for the fulfilment of a contract.
This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics is used on the basis of our legitimate interest in analysing and optimising our website in accordance with Article 6(1)(f) GDPR.
Google Analytics uses cookies, which are text files stored on your device that enable an analysis of your use of the website. The information generated by these cookies is generally transmitted to and stored on Google servers.
IP anonymisation is enabled on this website. Within the Member States of the European Union and other parties to the Agreement on the European Economic Area, your IP address is shortened before transmission. Only in exceptional cases is the full IP address transmitted to a Google server and shortened there.
Google processes this information on our behalf to evaluate the use of our website, compile reports on website activity and provide other services relating to website and Internet usage.
The IP address transmitted by your browser within the scope of Google Analytics will not be combined with other Google data.
You can prevent the storage of cookies by adjusting your browser settings accordingly. Please note that if you do so, you may not be able to use all functions of this website without restrictions.
You can also prevent Google from collecting and processing the data generated by cookies (including your IP address) by downloading and installing the browser plugin available at:
https://tools.google.com/dlpage/gaoptout
You can find further information about Google’s privacy practices here:
https://policies.google.com/privacy
Based on our legitimate interest in the analysis, optimisation and operation of our website in accordance with Article 6(1)(f) GDPR, this website uses social plugins provided by Facebook, operated by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
Facebook plugins can be recognised by the Facebook logo or by buttons such as “Like”, “Share” or similar Facebook features.
Further information about Facebook plugins is available at:
https://developers.facebook.com/docs/plugins/
When you visit our website, the plugin establishes a direct connection between your browser and Facebook’s servers. As the website operator, we have no influence over the nature and extent of the data transmitted to Facebook through the plugin.
More information can be found here:
https://www.facebook.com/help/186325668085084
Facebook receives information that you have visited our website. Your IP address may also be transmitted. If you are logged into your Facebook account while visiting our website, this information may be linked to your Facebook profile.
If you interact with the plugin, for example by clicking the “Like” or “Share” button, the corresponding information will also be transmitted to Facebook.
If you do not want Facebook to associate your visit to our website with your Facebook account, please log out of Facebook before visiting our website and delete any stored Facebook cookies.
You can manage your advertising preferences within your Facebook account here:
https://www.facebook.com/adpreferences/ad_settings
You may also opt out of interest-based advertising via:
USA:
http://optout.aboutads.info/
Europe:
http://www.youronlinechoices.com/
For further information about how Facebook collects, processes and uses personal data, as well as your rights and privacy settings, please refer to Facebook’s Privacy Policy:
https://www.facebook.com/privacy/policy/
We offer a newsletter to keep you informed about the latest news, updates and special offers.
To subscribe to our newsletter, you must provide a valid e-mail address. By subscribing, you consent to receiving our newsletter and to the processing of your data as described in this Privacy Policy.
The newsletter is sent directly by us.
**Withdrawal of Consent and Unsubscription**
You may withdraw your consent to receive our newsletter at any time and unsubscribe from the mailing list.
Once you unsubscribe, your personal data relating to the newsletter subscription will be deleted, unless we are legally required to retain it.
Every newsletter contains an unsubscribe link that allows you to cancel your subscription at any time.
As a user, you have the right to request, free of charge, information about the personal data we have stored about you.
You also have the right to request the correction of inaccurate personal data, the restriction of processing, or the deletion of your personal data where the legal requirements are met.
Where applicable, you also have the right to data portability.
If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the competent data protection supervisory authority.
Unless your request conflicts with a legal obligation to retain data, you have the right to request the deletion of your personal data.
Personal data stored by us will be deleted as soon as it is no longer required for the purpose for which it was collected and provided that no statutory retention obligations apply.
If deletion is not possible because the data is required for legal or regulatory purposes, the processing of the data will be restricted. In such cases, the data will be blocked and will not be processed for any other purpose.
Users of this website have the right to object to the processing of their personal data at any time.
If you wish to request access to the personal data we hold about you, request the correction, restriction or deletion of your personal data, or if you have any questions regarding the collection, processing or use of your personal data, or wish to withdraw your consent, please contact us at:
info@mallorca-incoming.com